Quote of the week

“Recent history is filled with instances of family companies that failed to make it to the next generation because family members couldn’t resolve their differences and communicate successfully with one another. In a 1995 survey of 800 heirs of failed family businesses, conflict with family members in and out of the business and with non-family employees was viewed as a major cause of business failure."

--Joseph H. Astrachan, Ph.D. and Kristi S. McMillan, Conflict and Communication in the Family Business, 2003